Negotiation is not negligible in our day-to-day activities. Every day we negotiate with our bosses, co-employers or employees, customers, and friends. We negotiate prices, products, services, schedules, events, and relationships. The act of negotiation is a process to achieve a mutually satisfactory agreement.

The “Art of Negotiation” course covers, What is negotiation and what negotiation is not? What is the process of negotiation, Why shall we negotiate? How to handle objections during the negotiation? Why and how to become a WIN-WIN negotiator? How to sharpen the art of persuasion? How to manage emotions on both sides and how to stay results focused.